Question 1

Can I exchange my tickets for another performance?

Accepted Answer

Yes, tickets can be exchanged as long as there are still tickets available for the performance you would like to attend and you call the Box Office for the exchange prior to the performance you currently hold tickets for.  Exchanges have to be made over the phone or in-person at the Box Office. There will be a $1.00/ticket exchange fee applied to all exchanges.

Question 2

Is there wheelchair parking and accessible access to the Theatres?

Accepted Answer

Yes, wheelchair or accessible parking is in Lot 4D, closest to the Theatres on the West Campus.  Additionally there is a drop-off zone in the turnaround near the Theatre for closer access.  Once parked or dropped off patrons can take the path that is totally on level to the Theatres. For accessible or wheelchair seating needs please call the Box Office.

Question 3

Are Auditions open to anyone?

Accepted Answer

Yes, The Theatre Group at SBCC holds open auditions for all its shows.  Sign up for the audition email list to receive notices about upcoming auditions.

Question 4

Can I use my Axxess discount to purchase tickets?

Accepted Answer

Yes, but Axxess can only be used over the phone or in person, not for online purchases.  Call the Box Office and we can assist you with the purchase.

Question 5

Can I photograph or record the performance?

Accepted Answer

No, due to licensing restrictions and union contracts the performances cannot be filmed or recorded. As a courtesy to everyone please do not try to record with your phones or devices.

Question 6

Are animals allowed in the Theatre?

Accepted Answer

Only Service Animals that are individually trained to do work or perform tasks for people with disabilities are allowed in the Theatres. A service animal must be under the control of its handler. Under the ADA, service animals must be harnessed, leashed, or tethered, unless the individual’s disability prevents using these devices or these devices interfere with the service animal's safe, effective performance of tasks. In that case, the individual must maintain control of the animal through voice, signal, or other effective controls.

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